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How much does it cost to ship my items?
We offer FREE STANDARD Shipping on all orders over $150*. Orders under this amount attract a shipping charge of $15 (ex GST). If you wish to have your order express shipped, you have the option at checkout to purchase EXPRESS shipping for an additional fee.
*Please note that due to our hand sanitiser being classified as a 'dangerous good', any order containing sanitiser will incur additional 'dangerous goods' transportation fees. In addition, bulk purchase (cartons) of all products may be subject to additional freight charges. In this event we will provide you with a freight quote prior to shipping at which point you can decide whether or not to proceed with the order. Should you require a bulk quantity of any product and are located on mainland Australia, please email info@m2logistics.com.au for a freight quote.
When will my order ship
Orders are shipped at least three times per week on Mondays (except public holidays), Wednesdays and Fridays however they are often shipped same business day.
Which Shipping providers do you use?
Orders are sent via Australia Post, Express Post, Startrack Express, Jet Courier (local Tasmanian deliveries) or Empire Couriers (local Tasmanian deliveries). Please note that we are unable to send more than 500mL of our hand sanitiser to interstate addrresses via standard or express post. Any quantities greater than 500mL are required to be sent as a dangerous good via Startrack Express. This may result in a slightly longer delivery time and higher freight cost.
Can I purchase your products in local retailers?
Our products are no longer available in retailers.
Can I pick up my order?
We can arrange for collection of an order from The Importer at 4 Broadland Drive in Launceston, Tasmania. If you wish to collect your order from here, please contact us at info@m2logistics.com.au and we can arrange this for you.